Legal team performance metrics
IKD LegalScores is an innovative performance index designed to allow effective assessment of an in-house legal team’s performance.
Developed in response to feedback from senior in-house counsel, IKD LegalScores measures an in-house legal team’s effectiveness and performance using a proprietary combination of nine distinct metrics. These metrics tap qualitative and quantitative data covering key business performance measures. They draw on perspectives of in-house legal team members and organisation stakeholders, providing greater clarity as to the value of the team to the organisation.
The result is a broad-based performance index which measures an in-house legal team across three dimensions
- service quality
- business impact
- operational efficiency
The IKD LegalScores Report will provide you with
- tangible measurement of your legal team’s performance
- a value-identifier for your in-house team
- identified areas for improvement, including suggested remedial action
- affordable, annual benchmarking comparable over time
The IKD LegalScores advantage
A unique and proprietary set of nine metrics is the centrepiece of the IKD LegalScores Report. These measures provide a snapshot of how your internal legal team performs against budget, performance targets and internal client expectations.
The IKD LegalScores Report includes not only a detailed summary of the team’s operational performance and contribution to the organisation, but also suggestions for remedial action, including future professional development.
While providing an insightful internal focus, your IKD LegalScores report will also be
- independent and impartial
- conceptually easy to understand
- statistically rigorous in methodology
- comparable longitudinally with reports in later years
IKD LegalScores Director Dr Benny Tabalujan
Past participants George Weston Foods, Horizon Power, NAB Wholesale Banking, Transport Accident Commission.